Shipping policy.

Domestic Shipping

We ship all domestic orders via Australia post.

Ensure your email address is correct, as you will receive email notifications about your parcels journey to you.

Australia post will leave a card for you if you are not at home and you will receive an email stating your parcel has been taken to your local post office and awaits collection.

If you wish your parcel to be left in a particular spot e.g at the back door, then please leave instructions in the comments field of the checkout screen and your request will be attached to your shipping label.

International Shipping

We use Aus Post for standard international shipping. More information on these options can be found at the Australia Post website. Click here to go there now.

Beeswax importation laws.

Due to the ongoing threat to honeybee health many countries have laws in place either restricting the importation of beeswax products or slowing up the process of importation to ensure there is no potential threat to honeybee health.

We have never had products rejected by any countries importation/inspection officers. 

Countries such as New Zealand take extensive measures to ensure all imported products are safe to allow into the country and as such may cause between 5-10 days delay in delivery time.

For further information please be sure to look up your country’s laws and restrictions on importing honey bee products.

Please note: If your country does not allow the importation of beeswax or beeswax products and your order is rejected, we can provide a partial refund once the goods are returned.